SBM Bank Kenya has begun a phased rollout of its new Mastercard offering as part of a broader plan to improve customer experience and accelerate digital payments growth.

Speaking at the launch, SBM Bank Kenya CEO Bhartesh Shah said the transition reflects the bank’s strategy to deliver stronger customer value while supporting sustainable growth. He noted that the partnership gives the bank room to design solutions that match global standards for convenience and security.

The new Mastercard range will introduce tap to pay, support for digital wallets, travel insurance, lifestyle benefits, and stronger fraud protection. Customers will also gain access to Mastercard’s international acceptance network and its advances in digital payments.

Mastercard Senior Vice President and Country Manager for East Africa and Indian Ocean Islands Shehryar Ali said the collaboration aims to give customers seamless, secure, and rewarding payment experiences. He added that the two organisations share a commitment to financial inclusion and digital transformation.

SBM Bank Kenya has already started upgrading customers to the new cards. The migration will run in phases and customers will enjoy automatic upgrades with no disruption to their current services.

The shift comes during a period of improved financial performance for SBM Bank Kenya. The bank reported a profit after tax of KSh 202 million in the first half of the year, compared to a loss of KSh 943.1 million over the same period last year. The Mastercard partnership supports the bank’s direction by expanding its digital capabilities and strengthening customer value.