KCB Bank has rolled out a refreshed mobile banking app that raises the bar for digital financial solutions in Kenya. Built for speed, security, and simplicity, the upgraded platform delivers a sleek, user-friendly experience that puts powerful tools in customers’ hands and cements KCB’s status as a fintech leader in Africa.
At its core, the new KCB mobile app is powered by Murong Tech, integrating advanced artificial intelligence (AI), real-time data analytics, and a versatile mini-app ecosystem. This combination creates an all-in-one digital banking interface that’s intuitive and future-ready, engineered for scale, agility, and inclusivity. A standout capability is instant self-onboarding: customers can register and start banking anytime, anywhere without visiting a branch, dramatically reducing friction for first-time users and busy professionals alike.
Speaking at the launch, Angela Mwirigi, KCB Bank’s Director of Digital Financial Services, underscored the institution’s customer-first approach: the app is built around convenience, safety, and accessibility. That focus comes to life in features like streamlined payments, secure authentication, personalized insights, and a design that adapts to diverse customer needs, whether you’re managing everyday transactions, taking a loan, or running a growing business on the move.
The timing is strategic. In Q1 2025, KCB recorded a 28% surge in mobile loan disbursements to KShs. 116 billion, alongside 309.1 million transactions processed, clear proof of rising customer confidence in KCB’s digital ecosystem. The refreshed app is set to accelerate that momentum by offering faster performance, richer functionality, and stronger security in one cohesive experience.
Crucially, the launch aligns with the KCB Group Strategy 2024–2026: Transforming Today Together, which leverages cutting-edge technology to deliver personalized, market-leading financial solutions. It also advances the bank’s brand purpose For People. For Better by removing barriers to access and championing inclusive, technology-driven banking across Kenya and the region.
With its Murong Tech powered architecture, AI-driven personalization, instant registration, and trusted security, KCB’s new app doesn’t just make mobile banking simpler, it makes it smarter. For individuals seeking convenience and businesses demanding efficiency, this is a bespoke, secure, and scalable solution built for the digital future of finance in Kenya.